Travel Guru — Hotel booking

Address:	Mumbai City, Maharashtra
Website:	www.travelguru.com

I have called travel guru and informed to book hotels in ooty, munnar and thekkaddy. I gave an option for ooty and munnar but i have asked travel guru to book a hotel in thekkady which is good. For the hotels that were booked they charged with huge amount where make my trip provides with very lesser amount and i was shocked to see this difference and now they say that these bookings are not refundable. The hotel which they book is about 40 km away from thekkady which is also shocking to me but they never informed me about that. I spoke with the customer care for number of times but it was no use. I would request travel guru to train their employees to provide correct information. They should not charge huge amount from customers. I would request travel guru to refund my amount for the bookings. [protected], [protected]