Travel Guru — Money debited and booking cancelled at last minute

Address:	Mumbai City, Maharashtra
Website:	www.travelguru.com

Booked suite a room for munnar for 3 nights at plum judy, 24, 500 debited from my account and a day before check in i got a msg that room is not available with a suggested 3 star hotel 30 kms away from previous one.
I was asked to wait till 12.00 am to resolve the issue... Called them at 11.55 pm and the manager replied that reservations are now closed lease call tomorrow that is when we were expected to check in. After repeated mails and calls all i got at the end was sorry mam no other hotel is available.

Booking id : tgu[protected]