[Resolved]  Travel Guru — No booking inspite of full payment being made, hotel says they do not deal with travelguru

Address:

Ahmedabad, Gujarat

I had booked a room in Vanshri Motel in Chiplun on 12/06/2014 through Travelguru. My Booking ID - TGU[protected].
I made full payment of Rs.903 for the room with my creditcard. A voucher was mailed to me confirming my booking. The voucher had the address of the hotel but no phone number. I searched the web and found the phone number of the hotel. I rang up the hotel to confirm my booking. The Hotel told me they didnot have any booking on my name.Moreover they told me that they do not do any business with Travelguru.
I rang up Travelguru helpline and asked them to refund my money. My complaint number is 2244175 They said they will get back to me in a day or two. Till date they have not got back to me nor have they refunded my money.It is nearly impossible to get their phone line.Travelguru should stop cheating people and refund my money immediatly.