Travel Guru — Refund not Credited after 7 days

Address:

Chandrapur, Maharashtra, 713213

As promised that refund of hotel cancellation will be credited back to account within 05 days working days however 7days has passed still refund is not credite. The cancellation ID provided by Travelguru is. TGU[protected]. As committed full refund will be initiated if cancellation was done before 5th of December for hotel booked in Candle Wood Park, Mandarmani, West Bengal from 6th of December to 9th of December for 03 Nites so the cancellation was done of 4th of December which is much before the specified date & time for cancellation still i don't understand why it is taking so much time for refund to be credited.

Concerned person is requested to look into it & get the amount if Rs 10708/- refund initiated & credited as soon as possible

Regards
Arnab Paul
+91-[protected]
+91-[protected]