Travel Guru — Travel Guru - Cheated

Address:

Chandigarh, Punjab

I booked a room (Royal Category-(With Breakfast &Dinner) in Hotel : BrightLand, Shimla bookingID.TGU[protected] for one night (CheckIn 1st May 2015) .I paid the amount in full i.e Rs 5772.When i visited Hotel and saw the room it was standard category room.I called the Travel guru they said its royal category, on my request Hotel staff agreed to change my room but the changed room was also the standard category. I called the travel gure again but they did not help me .So i had to stay there because i did not have any choice .And Hotel Manager told me that their charge for the same category are Rs 4220(Royal Category- Breakfast & Dinner).So i paid 1550 more and did not get the room as per expected category.