| Address: | 29 Dynamic House Sector 18 Maruti Industrial Complex, Gurugram, Haryana 122015 |
Dear, sir/madam
I booked a honeymoon trip to Uttarakhand through travel triangle (Trip id: 8575850). I did the payment on time as discussed. But they are not releasing hotel booking vouchers as promised by them.
They just send me a pdf of hotel details. There is no booking id, reference id or customer id on so called hotel vouchers.
I also called hotel regarding my booking but they there is no booking on your name.
My travel agent is (Travel Teach)
Before trip book they were very response and kind. But now after so many attempt they pick up my call and replied that “we are busy and have some other work also, if you want then cancel your trip, but you will not get any refund”.
They got 25%-40% money from me.
I am also calling my trip advisor (assigned by travel triangle) since 3 days but he is not picking up my call.
If am facing so much harassment before trip then how can I believe that they will help me out on trip. I will be on trip with my wife. If something happens wrong then what will I do?
People booked trip through these platforms for tension free trip and smooth travel. But now it is a worst experience am facing before my trip.
I have all the screenshots of WhatsApp chat on which they promised me everything.
I also did mail to customers care but did not get any response.
Kindly resolve the issue.
Thank you
Prince kumar
Assistant Professor
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