[Resolved]  Travel Triangle — Complaint against Ms. Rabia for misleading and harassing

Address:

Classic holidays kashmir

We booked hotel package from travel triangle in the name of Mr. Sunil Kumar Gupta and our trip advisor was Ms. Rabia. We describe her complete detail that we are having a family member who is on wheel chair and cant even walk. Accordingly, we asked her to alot hotels. But still she gave us hotel kaisar where neither hotel services were good nor staff and she planned a trip with loads of travelling only. Then she gave us house boat also. When we reach there, people over there told that it is not possible to take wheel chair to houseboat. Then we talk to ms. Rabia regarding this. She took 45 mins to advise us the hotel. Meanwhile, we search hotel on our own. And we had a talk with hotel regarding room availability. Then we asked ms rabia for same hotel and she again mislead regarding non availability of rooms in same hotel. So we decided to book the hotel on our own. And here the issue started, she continously started calling us for making complete payment. However, everytime we told her that due to bad internet online payment is not able to process and the whole cash is not available with us. So in morning we will withdraw the cash and we will make full payment. As it was already 22:00 hrs. And due to full day travelling we were tired also. But still ms. Rabia kept calling us 15-20 times and we told her same thing everytime. We want travel triangle to take action against her and blacklist her. As such kind of people are not good for a big name like travel triangle. Also, these type of wrong advisors harras customers like us.