[Resolved] Travel Triangle — bad services bad communication | |||
Dear all, Our booking id is - 3190503 We didn't expect this type of services from both travel triangle and travel masterz as we have booked almost 6 months ago. After booking we have paid our first installment timely and after that we asked her - shalini to revised our trip like we want to increase number of days and we also want to explore another destinations too but in replay we didnt get any thing, she told us like wait for 2-3 days i will send you another proposal and by saying this she had taken much time but we dint get any thing till now in our hand. We dont have proper itinerary, proper flight details, proper room details. She - shalini even didnt communicate with us that this is your final thing and make a payment, we are under that impression that she shalini was doing our itinerary preparation. So without any confirmation how can we do our payment? In short, till now we dont have -proper itinerary -proper booking details -proper flight details -still waiting for her confirmation till date -we dont have any clearity or any communication from travel masterz Kindly look into it deeply, understand the situation and replay. Thanks Was this information helpful? | |||
May 3, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Apr 02, 2019 Travel Triangle Customer Care's response Hello Mitanshi, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support May 03, 2019 Travel Triangle Customer Care's response Hey, MitanshiOur team has looked into your query and reached out to discuss the same with you. Hope things are in place now and you have received all information related to this trip of yours. We assure you of any further assistance with respect to the same, and we hope to make this trip a memorable one. Regards, Aditi | Team TravelTriangle | |||
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