[Resolved] Travel Triangle — bali trip | |
@traveltriangle is the most unprofessional and worst travel agency i've ever come across. If you want to save yourself from trouble and unnecessary headache, steer clear of this pathetic agency. We booked our trip for bali for 3 travellers and the agent assigned to us was very genuine and helped us plan a good trip. However, once the booking was done and forwarded to the post sales team, things started messing up. We wanted one more traveller to get added for which we never received a response from the team even after multiple follow ups.in the end, we were told that we'll have to book our tickets ourselves. We did the same and got back to them for rest of the booking. They gave us the pricing for the 4th traveller and more than 2 weeks of doing the payment, they came back to us asking for money. They said they had send wrong invoice by mistake and they realized it after more than *15 days*!!! After multiple emails, calls and super delayed responses, they threatened us that they will cancel our trip if we dont pay more money. We had no choice but to do as they say. Now there are only 4 days left for the trip and we have no clarity on our bookings and vouchers. Now there are only 4 days left for the trip and we have no clarity on our bookings and vouchers. Really worried about our upcoming trip since we have no clue what's gonna happen. Horrible experience with wouldn't recommend anybody to do bookings through them. Was this information helpful? | |
May 7, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Mar 27, 2019 Travel Triangle Customer Care's response Hello Nitisha, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Aditi | Team TravelTrianle Verified Support Mar 28, 2019 Travel Triangle Customer Care's response Hello Nitisha, Hope the concerned team had gotten in touch with you and had provided you with the required assistance. Feel free to write back in case you need any further assistance. Regards, Aditi | Team TravelTriangle Verified Support Apr 03, 2019 Travel Triangle Customer Care's response Hi, Nitisha, Our team had a word with your fellow traveler & discussed all the points. Hope all the queries were resolved & we wish to make this trip a wonderful experience. In case there are any more doubts, please reach out to us on [protected]@traveltriangle.com. Regards, Aditi | Team TravelTriangle | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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