[Resolved]  Travel Triangle — booking id - 3209454

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Holidays Paradise

On the very first day, i had asked for inclusion of fantasea show and on second day phi phi island by speed boat. It was in much advance, one month before the trip and i had paid full money before going on the trip. The holiday paradise agrnt, lucky confirmed on call and in the attached quote that it will be included but i did not get the itinerary even after reaching thailand. When i ask for details, lucky keep promising that i will get all of the things as booked. At very last moment on the first day, lucky said that fantasea is not arranged. I had to book fantasea show at hotel with more money which is 7650 thb and i have receipt of this payment. The same is repeated on second day when at last moment i was told that speed boat is not arranged and i need to go by ferry. Again i had to pay 4500 thb for speed boat.
Later on, lucky promised that i will get the refund in 2-3 days but yet even after returning from the trip, the money is not refunded. The worst part is that travel triangle agent dhiraj did not help even a bit in all this. I had to face mental disturbance with my wife and a small child. I was on call with agents when i should rest and enjoy. Even now i am asking again and again for refund but get same reply that by today you will get it. I never imagined this with travel triangle.