Travel Triangle — booking id : 6157030 | |
Hello, Itinerary will be provided as per the customers requirement and needs. It has to be checked whether it can go accordingly or not at the time of preparation of itinerary Once the travelers are here and expect to follow the itinerary, driver comes and tells not its not possible, how is this acceptable? As you told after sunset driver cannot drive the car in munnar roads, how did he take us to the hot air balloon, chocolate factory and the hand loom stores and restaurant for dinner by car after sunset? Next day as we told we are not comfortable with his driving, he denied to take us to dinner. But the duniya zamana.com person ankit told us that driver will take you to dinner as he dropped you 2 hours early before the itinerary, he informed about dinner to driver I am on trip with kid and how long can kids wait for food carving? I waited for 40 min but none of them turned up neither ankit or driver As per government rules we are not supposed to use mobile phones unless and until its hands free, but the driver uses it regularly He is supposed to stop car to the side and then answer the call Did he stop the car to answer the call and we dint allow him to answer? First day of iternanry is changed, but it happens on the second day too National park is mentioned in the iternary but the driver says we have to take a rtc bus and go the park, Do you really think so we should go by bus after booking a private car by paying the amount you quoted? If the driver is not taking us by car, why agent we informed at the time of booking? The driver rides the car using accelerator, break, clutch, gear and horn, but simultaneously he should check weather the travelers are comfortable or uncomfortable with all jerks and sudden breaks for every 10 min and with overtaking of vehicles on dangerous turnings when there is no hurry, driving the car doesn't just mean we drove them to the destination, you have to drive them safely He drops the car in all path holes and overtakes, what is the purpose of having a roller coaster ride and reach the destination where you are completely tired, what will one enjoy after having a pathetic ride that too with a kid in the car. If there is any view point we ask him to stop the car to take pictures, usually other tourist vehicles are been stooped but the driver simply denies. Duniazamana.com guys told us that he will be a driver cum guide, but he never tells us anything properly The driver should be aware of all the routes mentioned in the iternary if he doesn't knows the the route he is supposed to find it out, but no he asks us to find the route and tell us We are in kovallam for today, there is lot of humidity where we are facing problem ask him to increase the a/c he tells once he is on the correct route he will the a/c Is this the comfort one requires? When one ons the car engine after 5 to 10 sec we sat on the a/c, but here its a no When we were in munnar the driver he himself told us that he is suffering with fever, do you think travelling with the person who is ill n conjucted with cold and cough is safe to travel with a kid? Last day of cochi we planned as per our convince we booked the flight so that we can meet our friends and do some shopping, now the first day of iternary is postponed to last day because you should complete your sight seeing, but what about our time One will be tired travelling it for so long with such an mind-blowing driver The driver is very unprofessional Was this information helpful? | |
Travel Triangle customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 Travel Triangle Customer Care's response Hello Chandra, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Jan 07, 2020 Travel Triangle Customer Care's response Hello Chandra, Apology for the inconvenience caused during the trip. Our team has looked into your query & reached out to discuss the same in detail with you. Unfortunately, we won't be able to offer any resolution in this case. We'd made a note of your feedback and we assure you that your feedback will help us improve our services. Regards, Aditi | Team TravelTriangle | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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