[Resolved] Travel Triangle — Booking ID : 7239537 | |
I booked the trip for April 2020 and I rescheduled it to Oct 2020 as pandemic corona hit the country resulting in lockdown of complete India. Now it's been 6 months and virus spread has gone to peak and still many flights has not yet started its service. Because of the lockdown due to pandemic, my salary has been cut down and I am facing financial instability. My family too got affected with Corona and we are all under savere depression. Based on the current situation of Corona, we are not in a situation to travel anywhere as it's a risk of life. So I requested them to cancel my booking with full refund whereas travel triangle have deducted 6.1k as cancellation charge which is not at all acceptable.. They have kept my 50k amount with them from past 8 months and now returned it by deducting 6.1k. They are supposed to pay me interest for my amount rather than deducting extra amount as cancellation fees.. So I hereby request you to revert back the cancellation fees and pay 6.1k to me orelse I will have to give complaint in consumer court against you and make you pay penalty for causing so much of inconvenience to a customer. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Nov 05, 2020 Travel Triangle Customer Care's response Hello Naveen, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. Best Regards, Nirav Verified Support Nov 25, 2020 Travel Triangle Customer Care's response Hi Navin, Our team has reached out to you and offered the best possible resolution. We would be glad if you would accept the same. Regards, Nirav | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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