[Resolved] Travel Triangle — breach of contract/cheating

Anu 185

from Delhi, Delhi

Website:

TRAVEL TRIANGLE

We paid advance of 60, 000/- to travel triangle after our discussion with the travel agent and finalization of itinerary to international destination. After 3 days, the travel agent messaged to demand Rs 33, 000/- extra per person. He gave us a bunch of lies and excuses and said he cannot go through with the deal even though we had already paid advance. The travel triangle agent did not help in any way. This is nothing but cheating. They wasted all our time and money and energy.
While they refunded the advance, it was not 100% refund. They deducted Rs 1000/- claiming that Rs 500/- is the cancellation charge. I don't understand why WE have to pay the cancellation charge after they broke the deal. Extremely unprofessional and unreliable.

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Aug 25, 2018

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Jul 19, 2018

Updated by Anu 185 Booking ID - 2933471
TT agent - Naushad
Travel Agent - Plan your destinations - Sandheep.

Verified Support

Jul 19, 2018

Travel Triangle Customer Care's response Hello Anu,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Jul 23, 2018

Travel Triangle Customer Care's response Hello Anu,

Our team has looked into your query and resolved it. Hope all is fine now.

We look forward to having you travel with us soon :)

Regards,
Aditi | Team TravelTriangle