Travel Triangle — Cash refund not provided on booking

Address:

Holiday Triangle Travel Private Limited Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurugram - 122015, Haryana

We made an international travel booking last year that was planned for May'20 and made two advance payments. However, due to COVID-19, the travel plan got cancelled.
Team however refused to pay the amount back in cash and forced us to accept the credit voucher. Currently, there is no scope of my travel in the near future and I regret to have been stuck with such a horrible travel company that does not cater to customer requirements. Based on the current pandemic situation, we are not interested in making any travel plan, not at least with this company which is super adamant when it comes to attending to customer needs.
Request you to kindly refund the entire credit voucher amount as soon as possible.