[Resolved]  Travel Triangle — cheated on trip to singapore by agent, travel triangle not taking action even after accepting the fraud.

Address:	New Delhi, Delhi, 110095
Website:	Travel triangle

I was cheated on trip to singapore (Booking id 2184691) by agent puneet jain (Godzire). The agent changed the itenary for my trip on last day without my information or acceptance. He removed the tickets for sea aquirium without my knowledge. I registered a complaint with travel triangle and the executive accepted the fraud from agent (Shivujyoti paul). He promised me refund on call, but not ready to confirm on mail. I have a complete list of mail trails with travel triangle still no action is being taken. Completely a fraud behavior by travel triangle.
Also, i was promised deck 11-13 on my cruise. It's in my intenary, when we boarded the cruise, we found we were giving the lowest deck in cruise, deck -5. When asked from reception, i was told that i was booked for deck 5 only. So this all is being done on intention and cheating. Knowing everything and accepting, travel traingle is still not taking action and i have all mails for this.