[Resolved]  Travel Triangle — complaint about your staff

Team,

Travel traingle,

Your company is doing a great job and i was myself one of the biggest client of yours and i always prefer your website before planning any trips untill recently when one of your staff named rakhi nautiyal handled my request for a trip to vietnam. I understand much of our time has been invested in this trip but due to some issues at my end i cacel the booking. I very farmly denied that i am not taking her offer but she being so rude and unprofessional on her part. She started dropping rude messages which has no logical reasoning.

I would like to know if any customer approced you and later on due to one or the other reason cancel the booking with you is this the way you treat to your clients?

I am very disappointed by this behavior of your staff members. I want that lady to apologise me for such rude behavior otherwise you know i have various other modes to escalate the matter to a different level.

Let me know if you want to know any other information from my end.

Thanks
Adv jyoti