Travel Triangle — Complaint- Refund - False promise

Travel Triangle — Complaint- Refund - False promise - Booking ID[protected]

S Sumedha V from Bengaluru, Karnataka Jan 31, 2023 Feb 7, 2023 This thread was updated on Feb 7, 2023

Hello Team, I am Sumedha - we have booked a trip to Maldives from Travel Triangle on 1st Nov 2022 with booking ID : 9882812 The First point of contact was Mr.Mohit (Aga Holidays - Ph: [protected]) who planned the package as per the requirement. The second point of contact from Travel triangle Ms. Simran Sharma. As promised in our package - we were offered for water sport activities like kayaking and banana boat ride. Please find the attached invoice for your reference. These activities were not provided to us by the resort as the agent has made a false promise. Inspite of calling the agent and Simran they are not responding and making false promises that they will get in touch with us and get it arranged Even after several follow ups with calls and messages they are not responding. Charges for the water sport activities Banana Boat rider: 35USD per head Kayaking double sharing : 55USD Look into this matter at the earliest and initiate the refund for those particular water sport activities Regards, Sumedha V Was this information helpful? No (0) Yes (1)
Travel Triangle customer support has been notified about the posted complaint. Feb 01, 2023 Updated by Sumedha V The travel triangle agents and team are very irresponsible - they don't respond nor update anything on the process for initiating the refund. Feb 03, 2023 Updated by Sumedha V Hello team, EXPEDITE THE PROCESS OF REFUND !!! Still awaiting for the response, Its been a week and there is no update on what action is being taken. The travel triangle agent Ms. Simran Sharna - just try to abscond and escape & do not pick up calls. Just travel triangle loots money and once payment is over they are least bothered about the customers. Looking forward to get a speedy action on imitating the refund. Regards, Sumedha V Feb 07, 2023 Updated by Sumedha V Hello Consumer Team, Kindly look into the issue, these agents from Travel Triangle are worst and they don't know how to treat the customer. Especially Ms. Simran Sharma - Just abscond - never attend the calls, no response for messages and even the customer care team also irresponsible. Even after sending so many emails and calls they are not updating. @consumerforum kindly look into it and process the refund as they Travel Triangle has cheated and looted money from Customers and now they are not processing the refund. Regards, Sumedha V
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