Travel Triangle — Denial by Travel Triangle to Refund INR 5,300 After Trip Cancellation by Travel Agent

Address:

Holiday Triangle Travel Private Limited Plot No - 121, 2nd Floor, Supreme Cowork, Akash Institute, Bhagwan Mahaveer Marg, Sector 44, Gurugram - 122003

We had paid INR 23, 300 to Travel Triangle for our EuroTrip on 6th Sep 2022 (Trip ID: 9633589).
The travel agent assigned by them was extremely unprofessional and inefficient. After wasting 2 months of our time, the travel agent (Hub Holidays) denied to do the trip with us.
The owner of HubHolidays, Mr. Prashant Daroch, mentioned in his mail that HubHolidays will not charge us any cancellation fee as they weren't able to provide the services. Even after this Travel Triangle has kept our money and is denying to refund us the full amount. The money has been stuck with them since 2 months now and it's high time Consumer Court takes action against this fraud company.