Travel Triangle — Did Not refund the Flight amount during covid lockdown

Booking ID: 6551266

Booking Summary
Name: Deepti Rathi

Destination: Singapore

Duration: 7 Days & 6 Nights

Travellers: 2 Adults, 1 Children

Dates: 06 April 2020 To 12 April 2020 (Covid times)

Travel details:

Bengaluru to Chennai – 6E 805
Apr 5, 2020, 6:15 PM–7:25 PM
-
Chennai to Singapore – 6E 53
Apr 5, 2020, 9:25 PM–Apr 6, 2020, 4:25 AM

Airlines:
Reference[protected]
PNR: Zgbtuv... refunded on 28th May... 29373...
Reference[protected]
PNR: kku84d... refunded 18th july... 23559...

The travel dates fell under covid lockdown period and hence airlines had refunded 100% flight charges.
Even though Flight has refunded the complete amount to the agent, travel-triangle agent has not refund yet not refunded the amount even after 2 years. I have sent numerous mails asking for same. Even tried to contact the travel triangle founder/ceo/managment on linkedIn and through mails, but no response.
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