[Resolved]  Travel Triangle — discrepancy in airline cancellation refund - booking id: 6703304

Address:Bangalore, Karnataka

Date of incident:[protected]
Date of travel:[protected] to male

We cancelled our trip to maldives for 12 people because of the ongoing corona virus scare. The cancellation amount per person shared by the agent was 7692 +100 inr (Per person) while the charges shared by the airlines were 4100 inr for bengaluru return ticket & 4300 inr for delhi return ticket (Per person).

In the initial invoice details, it was clearly mentioned that airlines cancellation charges will be as per airlines refund policies. Unfortunately we had to go forward with the cancellation as the travel date was approaching & the travel agent threatened us that in case of 'no show', nothing will be refunded.

We seriously feel duped of our money and want a refund of the difference amount - 50, 600/-
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Apr 13, 2020
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Mar 06, 2020
Updated by batkix
I have attached all the proofs, in case any more proofs are needed, i am ready to provide that too
Verified Support
Mar 09, 2020
Travel Triangle Customer Care's response
Hello,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
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