I would like to highlight the fraud we have faced after booking a package for Kerala and paying the advanced sum of INR 8600 in the morning along with our government IDs to proceed with the bookings. A travel package worth INR 66, 000/- including flight, Hotels, travel and sightseeing (mentioned in WhatsApp chat) was made by the vendor (Balaji Travels) and agreed by both o[censored]s. But after paying the advance booking charges, we came to know that there was some kind of error on the travel agent's end and they were not able to deliver what they promised (instead of an AC deluxe houseboat, hotel in Alleppey) and for our agreed package we have to pay an extra amount of INR 4000/- later after heated conversation agent told to pay INR 2000 and rest she will bear on her own.
I booked this package only under the name of Travel Triangle and said no to other vendors who approached me for the same. I was concerned about my whole tour and the promises related to the offerings involved in my travel package, but the Travel Triangle team and vendor team changed my itinerary, and even they failed to book my chosen hotel for our stay. So I decided to not pay them further before things were sorted out. After a long mail conversation, my package was got corrected but flight charges increased by 4000 INR. I end up cancelling my trip and still waiting for my refund. Was this information helpful? |
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