[Resolved]  Travel Triangle — goa tour package (for 18/06/2018- 21/062018)

Website:traveltriangle.com

Tour operators harshit and jyoti were diligent and quick to respond while booking and payment processes but now that we're ready to leave in 2 weeks, they aren't available despite many tries to sort out last minute glitches and answer our queries. All calls go unanswered and messages unreplied. Jyoti committed to call back thrice but never did and despite me calling her she said she was busy and couldn't take the call. Pathetic customer service. Regretting booking through travel triangle. It was on my dad's recommendation but total let down. They'd also send all info on his number rather than mine despite telling them to keep in touch with me directly. Highly inconvenienced customer. Will never recommend anyone to book thru travel triangle (Shoes on loose) ever.
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Jul 7, 2018
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Travel Triangle Customer Care's response
Hello Richa,

We are sorry to hear about your experience. Please share your Trip ID with us, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
Verified Support
Jun 06, 2018
Travel Triangle Customer Care's response
Dear Richa

Apologies for the inconvenience caused. Glad everything is sorted now. We hope to make it a memorable trip for you.

Regards,
Aditi | Team TravelTriangle
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