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Travel Triangle — goa travel - refund

I have paid advance for the goa travel (Booking trip id 7329179). I was supposed to travel in the month of may 2020. Government had stopped travel at that time. And they forced me to reschedule to september 2020. Again considering the current situation, there is huge increase in covid-19 cases. The company mentioned that they would give me 100% refund if i cancel the trip. Now, the company is not responding.
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Comments

Hello,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Reply
[email protected]'s [Complaint's author] reply, Jul 13, 2020
Thanks Aditi. These are the time which is very unpredictable and as the directions from the government in being a responsible, i think travel plans should be cancelled to prevent the spread. Hope Travel Triangle understands the importance.
[email protected]'s [Complaint's author] reply, Jul 14, 2020
Is there an update ?
Hi,

We have forwarded your query to the concerned team and they are working on it. Please allow us some time to get back to you with a final update.

Regards,
Aditi | Team TravelTriangle
Reply
Do I have a tentative date by when this will get sorted out. I am sure there is no confusion regarding the travel at this time.
Reply
Gosh! Can't believe this scam. Initially you told you will refund holding the cancellation fee and now you are mentioning that this will be a credit note to be considered till next year ? I wanted to travel with my wife and what if she is pregnant next year ? Do I need to travel with someone else ? This is insane !!

Till the money is credited to Travel Triangle, all is fine. And after the money is credited, the scam begins! Wow !!
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