Travel Triangle — Goa Trip Scam

Address:

Plot No - 29 , 3rd & 4th Floor, Dynamic House, Maruti Industrial Complex, Sector 18, Gurugram, Haryana 122015

Start date : August 6th 2022
Trip duration : 2 days
Number of people : 5 + 10 month old baby
Resort : Hideout Resort
Main Agency : Travel Triangle
Local partner : YATRIFY

They didn't arrange the cab to pick us from the railway station ( 6th Aug 2022) which was promised till the day before the trip . Had us wait at the railway station for 2 and half hours to pick us, and in the end some bad conditioned car with a driver who keep chewing pan came to pick us .

The hotel was another scam. Very bad infra structure. You see leaking water everywhere and give you the room on the 3rd floor with no elevator running. At least the food was good and manager said its just a 3 star but Yatrify gave us the photos of the hotel which looked stunning but when you go there, its a different story. Pool can be used only between 9 am to 9pm ( so good luck with having a refreshing swim in the morning or to have a peaceful drink near the pool at night) . They just made sure no one go to the pool with this odd timing.

None of the drivers YATRIFY arranged knew the hotel. We were guiding them using our own phone and wasted an hour finding the hotel. and someone dropped my number in the taxy drivers whatsapp group and i started getting frequent calls asking weather want a goa taxy package or not. imagine your frustration while trying to have a peaceful vacation.

There was no driver arranged for the site seeing. We 5 people wanted to visit places together in Ertiga 7 seater( which was promised in our itinerary) but finally they arranged 2 different cars ( that too after spending a long time fighting over the call ). after all this, there was no time to visit any places anyways.

Next day - driver came 1 hour late. and we were about to leave the hotel and manager of the hotel said you cant leave the premises because YARIFY hasn't paid us any money for your stay. Hotel treated us good that time and told these YATRIFY guys are full of scam . Anyways in a polite way - we were on their custody for nearly 2 hours. so total 3 hours are gone in the morning. after spending another session over the call fighting with the guy abdul in YATRIFY they paid money and hotel let us leave the place. my 10 month old kid was crying all the time as it was sunny outside and i badly wanted to go to their office and see these people. but later i got to know THEY DONT HAVE AN OFFICE IN GOA. Perfect ground to run a scam.

So officially the trip stared after 12 and the last minimum decency YATRIFY could do is to offer a 8 hour cab service for sightseeing . But instead they said they lost money previous day by giving us 2 cabs so today they cant offer cab service after 6.30. we didn't ask for 2 cabs on Saturday. they couldn't give us the promised ERTIGA vehicle so they gave us 2 wagnor car and next day that became customer fault. How on earth these people get business !!! and on Sunday sightseeing started around 12.30 only after when they paid the hotel bill and at 6.30 PM they dropped us at the railway station. means 8 hours trip offered on the itinerary reduced to 6 hours barely .

On top of all these - TRAVEL TRIANGLE agent Ashwani sharma was not reachable. There was a number provided along with an email ID. I have been trying to contact the agent Ashwani sharma and till date she hasn't called me back or no reply to the emails.

All the mental torture me and my family and friends had gone through and all o[censored]s suffered travelling on multiple bad condition vehicle on these 2 days vacation - what is the end result ? tomorrow someone else will get treated the same way by these agencies.

I am requesting for a compensation of 50K for all the trouble caused by these people and to makesure they won't cheat anyone else.