[Resolved] Travel Triangle — holiday package | |||
Don't trust travel triangle, booking id: 3886753 and they ruined my trip completely. Beware of this site. No guratntee even if you book the package they can increase the price in middle of the booking. You have to pay inconvenience fee of rs. 350 Non-professional agents. I was in touch with agent nikita agarwal tt (Travel triangle holiday expert) [protected]. After confirming the price of rishikesh for rs. 15000, she called and pressurized me to book the package right away, which i did. She didn't even inform me about the so-called convenience fee of rs. 350 until i have checked the payment link. Before booking she was very prompt and helpful however after payment she stopped replying msgs and picking up calls. After 4 days she called and telling me to pay 2000 extra or exclude the rafting in the same price (What a joke). On top of that, she says the amount i have paid is non-refundable. If everyone increases the charges like this what's the point to book a package. After a long chase, so many phone calls they have agreed to pay the booking amount 3000 (Which i still didn't get) but denied refunding the convenience (In my case inconvenience) fee of rs. 350. Was this information helpful? | |||
Mar 18, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 Travel Triangle Customer Care's response Hi Shweta, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Team TravelTriangle | |||
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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