Travel Triangle — More than 1 year but no support

We booked a trip to Maldives (Booking Id:7917047)
From 11 may 2021 to 15 may 2021 gor which an amount of Rs 2, 12, 642 was paid to travel traingel on 20th and 23rd of april respectively. Due to my husband’s Covid positive report on 10 May 2021, we had to reschedule the trip but after that flights were banned to Maldives. We tried to communicate via phone, emails, customer care everything but no one is helping. We live in Canada right now and don’t want any trip. Just need our refund. I hope you can help.

Thank you,