[Resolved] Travel Triangle — no customer service, no response from agent and travel triangle, misleading promises and left in the middle of trip | |
I have faced an issue with travel triangle immediately after my payment is done. Seriously these people just want money. Once the money is paid no care is taken. 1. An agent promises few excursions. However when that person was removed/left job. Others declined any such promises. 2. No coordinator was provided. We were supposed to go from one island to another island resort. But till the date no coordination done by them. They did not provide any information on how to go to another resort. Although on the telephone they said they will whatsapp or mail. But did nothing. Finally, i had to struggle a lot to make own arrangements. 3. They booked flight tickets with their contact no and email. But when the flight got preponed by 11 hrs, no such information was provided. One tourist met me that told me about that. Later i contacted travel triangle for the same but of no use. Finally, i had to again talk to airlines and make another arrangement. 4. There is lot to talk about agent and company not giving response. Even when we were in the middle of our trip and when we still could not receive any reply or guidance, we send several whatsapp messages agents were online still did not provide any reply. They kept ignoring our query. I wonder why i choosed this when i my self had to talk to hotel, airlines, ferry people, excursion people.. There was no use of travel triangle. I just wasted my money on them. Was this information helpful? | |
Jan 8, 2020 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Dec 07, 2019 Travel Triangle Customer Care's response Hello Sarvesh, We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it. Regards, Aditi | Team TravelTriangle | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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