[Resolved] Travel Triangle — No response | |||
My trip id is 6966269. My trip was supposed to be in june but due to covid had to move to december. Now december also doesnot look its possible as no flights to mauritius has been started. I have been following up on email, facebook messenger with the agents regarding if december can be post poned to next year as i have paid 88 thousand plus amount with tt but nobody has been responding.in messenger tt sees the message but nobody bothers to respond. If these guys are not interested in responding then provide the cancellation details and my refund. They are not responding to those emails still. I am not sure if travel triangle is closing due to covid as they laid off more than 250 employees so i am really not sure if i will see my money too. Tt if you are reading this message either call, respond or provide solution. Sad state of affairs Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hello Sanghamitra, we are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. ~Aditi
Reply
Hello Sanghamitra,
We have checked and found that your trip has been been considered under rescheduling with your consent hence we are sorry to say that refund is not possible in your case but you can reschedule your trip as per T&C provided under mutual consent. ~Nirav
We have checked and found that your trip has been been considered under rescheduling with your consent hence we are sorry to say that refund is not possible in your case but you can reschedule your trip as per T&C provided under mutual consent. ~Nirav
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