[Resolved]  Travel Triangle — No return of the refund with booking id: 7195802

We have booked a honeymoon trip with Travel Triangle from[protected] to[protected] i.e. (5 days and 4 nights) to Andaman and Nicobar Islands. On the day of[protected], an official from travel triangle has sent us a government declared document at A&N islands stating that the islands have suspended tourism facilities from[protected] to[protected] due to COVID pandemic. So we decided to cancel the trip and we talked to the authorities for a refund.

Mr. Yash Mourya ([protected]) booked the ticket with us and have disappeared without a trace to talk about the refund. He informed me about the refund and have given me no details what so ever. We have been chasing these members for so long and all we receive is an "out of reach" on their mobiles. Its been 8 long months and no sign of approach to our request.

We deserve an explanation with an appropriate apology and an urgent refund from the company which is working without basic ethics to attend a customer's request. Absolutely disappointed with the executive's response to customer's request. WILL NEVER BOOOK WITH TRAVEL TRIANGLE AGAIN.
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Aug 13, 2021
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Travel Triangle Customer Care's response
Hello Priya, we are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. ~Nirav
Complaint comments 

Comments

I still didn't get any refund. I don't understand why is it so hard to return the amount? How fair is it on your part to withhold our money?

How long do you need? It's been about 9 months since we booked with you. I expect an immediate response to this or we will definitely consider legal action.

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