Travel Triangle — No services at all and no refund

Our Booking id:5970116
We have already paid 10, 000/- in advance for the said booking. Agent is now asking for more payment directly. He said I should pay him directly otherwise they will not give us the services. Kindly help us to resolve the issue. Our travel period is from[protected] to[protected].

Further, You had advised that we can travel in 1.5 years against payment done. Now no one from your team answering call and not responding email. We want full refund, please arrange on priority.