Travel Triangle — No support and no refund in 1.5 years

The holiday booking was cancelled due to Covid, and I was promised refund of over 2L after a hefty cancellation charge of 80k. Out of my 3.6 lakh booking.

It's been 1.5 years and no one is responding. Travel triangle now wants me fight legal cases directly with the agent and they won't support. Agent claims to have settled with Travel triangle and that I should talk to Travel triangle directly.

Both are making me wait and run in circles without providing any proper reply or refund.