[Resolved]  Travel Triangle — non refund of money after cancellation

I booked a thailand trip with one the agents of tt. I asked them to cancel it 3 months before the trip. They said initially none of the amount can be refunded. I tried to followup with tt agent but there is no response.

I have asked to cancel my booking with tt but there is no refund initiated. None of there agents are receiving my calls or responding on mail. Only flights were booked so they should refund money as per flight cancellation policy but nothing is done. Booking id is 5351115

Amount blocked is 30500 which is huge no. For any person in job, this company is just very unprofessional they dont have any proper cancellation system. I would urge people not to go for their service better to go to any local agent then to book from these guys
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Dec 9, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Travel Triangle Customer Care's response
Hi Parth,

We have forwarded your query to the concerned team and they are working on it. Please allow us some time to get back to you with an update. Your patience is highly appreciated.

Regards,
Aditi | Team TravelTriangle
Verified Support
Nov 08, 2019
Travel Triangle Customer Care's response
Hey Parth,

We understand your grievance and we are extremely sorry that, unfortunately, you could not take the trip with us. Our legal team has separately replied to your complaints via email. Hope this answers your query.

Regards,
Aditi | Team TravelTriangle
Verified Support
Nov 08, 2019
Travel Triangle Customer Care's response
Hey Parth,

We understand your grievance and we are extremely sorry that, unfortunately, you could not take the trip with us. Our legal team has separately replied to your complaints via email. Hope this answers your query.

Regards,
Aditi | Team TravelTriangle
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