Travel Triangle — Non Refund of the travel booking: 6797757

I had booked Uttarakhand holiday customized package last year dated from 9th May 2020 to 19th May2020 with travel triangle.

The total package was of ₹1, 95, 000 out of which I had already paid ₹1, 10, 000.

Hotel booking of ₹57, 000 and flight booking of ₹53, 000

Due to pandemic, the trip had to be cancelled.

When I asked for refund, they mentioned that hotel booking cannot be refunded but only flight booking will enter credit shell that I can use within 1 year.

Last week, 22nd Feb 2021, when I called up the flight company to use the credit shell, I received the information that the credit shell has been liquidated and amount has been refunded back to the company in June 2020.

Meaning, it has been more than 7 months that the flight charges have been refunded, but the company Travel Triangle never intimated me.

Now, I have doubt that the hotel charges too might have been refunded back to them.

Worst case is that they disconnect my calls and never return my mails after explaining the situation.

Worst company ever to book your holiday.