[Resolved]  Travel Triangle — Not getting refund for Cancellation of my trip to Himachal Pradesh

Address:Gurgaon

This is regarding Booking ID: 7592213 in Travel Triangle for trip between Jan 3-7 2021. Due to covid issues a couple of my flights got cancelled for trip from Chennai to Dharamshala. Also with increase in COVID cases in Dharamshala and Mceoldganj, we wanted to postpone/cancel our trip.

We had paid Rs 15000 as installements for booking hotel rooms. However Tripsailors (the agency which Travel triangle refrerred) is refusing to refund the initial installement. If I had booked via other travel portals like Agoda or Booking.com I would have had a free cancellation right now as I had been trying to initiate for a refund more than 3 weeks prior to trip.

Please help with the same as Rs 15000 isnt a small amount to lose
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Aug 5, 2021
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
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Comments

Hello Mahishram,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

~Nirav

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