[Resolved] Travel Triangle — not getting the hotel vouchers as agreed in the package - consumer forum docket no. 730543
M
mital veldurkar
from Bhusawal, Maharashtra
Address:
Mumbai City, Maharashtra, 401303
Website:
Travel triangle
Hello,
I have booked a jim corbet package with trip sailer.com booking id. 2699630 agent via travel triangle. After booking the package now the trip sailer is not ready to give me the hotel vouchers as agreed in the package and forcing me to change the hotel.. However is the same hotel cos of which i booked the package with trip sailer in the first place. Otherwise its no point me booking a deal with them if now i have to change per their comfort. I do not wish to change my hotels. None of your representatives from customs care nor the trip advisor assigned preeti on this request is helping.. She has not even bothered to call back after i raised my request.. And now getting reply as her family member is sick hence she is not available to talk.. This is nonsense.. I am very disappointed with your service this time.. And had to raise my concern with consumer forum.. The docket no for the same is 730543. Hoping to get some positive feedback earliest as this issue is pending from 9th may
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Jun 21, 2018
Complaint marked as Resolved
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Travel Triangle Customer Care's response Hello,
Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now. Looking forward to you travel with us again soon.
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