Travel Triangle — not received any refund for cancelled trip

Address:Mumbai

I had booked trip to paris and switz with full payment with traveltriangle and memorable hoildays (Noida based) with the full payment of 257000inr.
I had cancelled my trip before 48hrs and memorable holidays told refund will get processed very soon
It has been more than a 45 days and i still not received any refund.
The travel triangle team hardly replies to my email and when they respond they don't give clear picture.
Pooja rani who is account manager at traveltriangle she told me 10 days back that the amount will get credited within 7 days.
But i have not received any single penny and now she is telling me the airlines did not processed my refund. They keep giving me false information and not providing any clear picture.
Booking id 5533150
Was this information helpful?
No (0)
Yes (0)
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2020
Travel Triangle Customer Care's response
Hello Apurva,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Apr 21, 2020
Updated by apurva garude
Hi Traveltriangle

Any update??
Complaint comments 

Comments

Hi Traveltriangle,

Any update?

Regards
What is the status

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travel Triangle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    583
    Pending
    66
    Resolved
    326
    Travel Triangle Address
    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
    View all Travel Triangle contact information