Travel Triangle — Not refunding money

Address:

Dynamic House, Sector 18, Gurugram 122001

Hello
my booking I'd is 9711091
I had booked for Kerala on 1st January 2023 with travel triangle but I have to cancel my trip due to the cancellation of my flight as per bad weather but there is no money refunding by the travel triangle nor adjusting the amount for postpone plan although they made promise to make adjustments for postpone plan due to any emergency but now they are refusing
they are doing fraud with me
I had booked with Aaliya trip sailor [protected]
and now they are not answering the call