[Resolved] Travel Triangle — not refunding the amount after cancellation of the trip

Mayur Patankar

Address:

Row House Number 1 , Popular, Giridhar Nagar, Warje Opposite, Mai Mangeshkar Hospital, Pune, Maharashtra, 411058

I had booked a trip with travel triangle booking id: 6976727 and paid the booking amount as the agent asked me to pay to confirm the booking. At the time of the booking the agent told me that they will refund 100 % amount if i cancel the trip.

After paying the booking amount the agent was not receiving my calls or responding to my calls. So i decided to cancel the trip and asked for my refund.

When i am asking about my refund they are not refunding the amount.

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Apr 16, 2020

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Travel Triangle Customer Care's response Hello Mayur,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Mar 11, 2020

Travel Triangle Customer Care's response Hey Mayur,

It is unfortunate that you couldn't take this trip with us. Please note that as per the cancellation policy mentioned in the invoice, we are in no position to offer any resolution in this case. Hope you'll understand.

Regards,
Aditi | Team TravelTriangle