[Resolved]  Travel Triangle — on agent trip sailor

Address:New Delhi, Delhi

I have booked by package thru travel triangle but somehow booking was done on behalf by trip sailor an third party agent.
Tt doesn't know that the agent are cheating on customer and asking for more money which is to be paid by cash.
On the day the pending amount to be paid off the agent (Sourabh) have literally tortured and harassed for paying off the hidden amount which isn't visible in the transaction.
There have been multiple calls been given to driver by agent for stopping their car in between otherwise will not let go without paying off.
Me and wife have booked for honeymoon package and some how we agreed to pay the extra payment asked by the agent as we were scared.
I would like to bring this to notice to travel triangle for strict action against agent (Sourabh) from trip sailor and should be blacklisted from every traveller with whom they have tied up.
This was my first time booking with tt and would be the last as after all i'm going to inform every traveller not to take any booking who is doing b2b business with third party agent.
We're very much disappointed with travel triangle who didn't inform me about the booking taken place by third party.
Strict action should take place against trip sailor on harrasing and torturing in car by agent.
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Mar 15, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2019
Travel Triangle Customer Care's response
Hello Sudesh,

We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
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