[Resolved] Travel Triangle — poor service they mislead me id - 3167253 | |||||
Hi i am facing terrible issues with travel triangle i booked a 4 star property with travel triangle and as soon as i made the payment in full the travel agent from holiday mart.com gaurav bhalla (Who is a fraudster) called me and said sir unfortunately 4 star hotel is not available there is a crunch and offered me a 3 star property at same price i told him its misleading and i need full money refunded they kept on manipulating me. I tried calling my so called trip advisor harshit singh he kept on disconnecting my phone and never picks up and just to let you all know before i made the payment in full harshit used to call me almost every single day to ask me to book as soon as i booked they stopped calling after sales service ks pathetic later, i got a call from uday who is from the accoubt department he asked me would you like the full refund or what i told him for now i need full money refunded he said ok you will get it but nlw they have charged me 450 rs for convenience and cancellation fees why would i pay even a single money when clearly its there agents fault and not mine. I tried calling uday he kept on disconnecting my calls too it seems so rude and poor i need some serious action to be taken against all of these people and above all my money to be refunded in full since its not my fault i need even mh 450 rs back Was this information helpful? | |||||
Oct 24, 2018 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Sep 06, 2018 Travel Triangle Customer Care's response Hello Leenam, We are sorry to hear about your experience. Please share your Trip ID with us, so that we can further look into it. Regards, Aditi | Team TravelTriangle Verified Support Sep 21, 2018 Travel Triangle Customer Care's response Hello Leenam, Our team has looked into your query and resolved it. Hope all is fine now. We look forward to you travel with us soon :) Regards, Aditi | Team TravelTriangle | |||||
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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