Travel Triangle — provided pathetic service during my kerala trip

Hi, i have gone kerala for vaccation via travel triangle is a trip planner company, they take 600 rs for giving assurance about the quality and there services. One of the agent of him named aryan travel planned my trip.
During my trip in alleppy they provide me a delux houseboat as mentioned in the package but that house boat is worst than delux one. The services provided in this is worst one. When i have complaint this to travel triangle they refuses to do anything and also talked very badly.
And aryan travels remains saying that sir i will do something for this. Please complete your trip then i will do something but they didn't do anything after a week of trip.

In houseboat, as mine package is honeymoon one so for this they provide me :
1. They provided plum small cake. Which feels they are treated like we are kids
2. Also insects found in food which shows the quality you are providing me
3. As in deluxe houseboat ac will work 6pm to 9 am but in my case ac did not work whole night.
4. Found cockroaches in the room.
5. Other same category houseboat i. E delux one is far far better than me.
6. Flower decoration is worst ine i have ever seen.
+2 photos
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Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Travel Triangle Customer Care's response
Hello,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
Mar 20, 2020
Updated by Shivanshu89
Can you please give me emailid on which i can send contact details.
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