Travel Triangle — Provided wrong information

Hi, my original booking for Maldives was done somewhere around September'21. Due to COVID it got cancelled by the travel triangle team for which they gave us credit. Now we wanted to go on 25th November and was chasing tabish from past two months via whatsapp, calls etc and was getting continuous assurance that we would go but now at the last minute they say that all the resorts are booked and you cannot go. Because of this now we don't have enough time to book a trip for some other location as well. 25th November is our first anniversary and now just because of travel triangle irresponsible attitude and negligence towards customers sentiments and already paid money. I am highly disappointed. Subash Jha from travel triangle team is my manager and haven't received any output or seriousness from his end. Please connect me on [protected].
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After giving credit note, they have stopped replying to my emails and are not giving dates for any month. It looks like they are pushing us to cancel our trip and give them cancellation cut. It's a clear cut care of wrong information and fraud. Still no one from customer care has contacted me regarding this.

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