[Resolved]  Travel Triangle — refund due to lockdown booking id-7173297

Address:Holiday Triangle Travel Private Limited Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurugram - 122015, Haryana

We had booked a tour with travel triangle for kashmir from 4th april to 9th april vide booking ID-7173297 Unfortunately due to covid-19 leading to a country lockdown we will not be able to travel and asked for a refund of the initial payment made of Rs 7250 towards this trip.However travel triangle has refused to give any refund and is allowing extention only from dec 2020 to mar 2021 . Since we are service class and the period being last quarter of financial year therefore getting holidays would be a challenge for both o[censored]s also flight price during christmas vacations are 3 times the rates i had booked and woukd go completely out of our budget. We need a refund for this amount as cannot take a monetary loss of Rs7250

Request your help in getting us a refund for this trip.

Reagrds,
Anand kakkar
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Aug 6, 2021
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2020
Travel Triangle Customer Care's response
Hello Anand kakkar,

We are sorry to hear about your experience.We have made a note of your concern and are working on it now. Rest assured that we will provide a resolution soon.

Regards
Aditi | Team TravelTriangle
Apr 06, 2020
Updated by Anchit towers
Waiting for feedback
Apr 15, 2020
Updated by Anchit towers
Dear aditi,

Do we follow TAT for client problem resolution & if we follow such a delayed mechanism to harrase client then I am sorry you need to stop accepting clients bookings & should exit from service industry... since no body is responding... it's a big question on reliability of the concern
Verified Support
May 19, 2020
Travel Triangle Customer Care's response
Hello,

Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now..

Regards
Aditi | Team TravelTriangle
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    Travel Triangle Address
    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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