[Resolved] Travel Triangle — refund for kashmir trip (booking id: 5346895)

leo19farha

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110030

I have booked my vacation to kashmir for august 15th-august 19th. However due to the situation we were not able to communicate with the person who was going to attend us in kashmir, so we decided to cancel the plan. Its already being more than 10 days that i have cancelled and still i haven't received the refund, however i have received an email from ceo desk stating that they have processed the refund that shall reflect in my account in 5-7 business days and now when it is more that 7 business days, i checked with them, they are saying since there is no contact with the agent in kashmir, they cant do the refund. How pathetic it is. (Booking id: 5346895). Can someone help me in getting the refund as i don't want to communicate with travel triangle anymore.

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Sep 27, 2019

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2019

Travel Triangle Customer Care's response Hello Syed,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Aug 22, 2019

Travel Triangle Customer Care's response Hey Syed,

Request you to write to us at devendra.[protected]@traveltriangle.com/ saurabh.[protected]@traveltriangle.com regarding your issue, so that the concerned team member can assist you accordingly.

Regards,
Aditi | Team TravelTriangle