Travel Triangle — Refund not processed

The trip booked to dubai Trip Id -9586725
Inbox with travel triangle from 14 sep to 19 sep . There were a lot of inconvience and trouble and also there was the Future of museum included in iternary for which money was collected however not covered due to the last min changes in the daywise iternarary promised by holiday paradise via travel triangle .

I had also reached out and conveyed all the incovinience i had to face to the travel agent Mira(holiday paradise)j and Shikha (Travel triangle).

I was atleast expecting the refund for the museum of future approx 145 AED for which i have paid but the travel agent failed to cover totally by the tour operator, i havent got any updates from the tour operator despite sharing all the necessary details .