Travel Triangle — Refund Rs 6600 not received

Booked a trip# 7914737 for last year 1st week of June via travel triangle and paid the booking amount of Rs 6600. But trip got cancelled due to Covid, as all tour and travel industry got hit due to this. I never was able to replan the trip and hence looking for refund since Aug-Dec 2021 onwards. But no one from travel triangle team is paying heed to the request and keep on ignoring emails and calls.
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We are facing the exact same issue with Travel Triangle (TRIP ID: 9633589, EuroTrip).
In our case, their Travel Agent has ever confirmed on email that they won't be charging us any cancellation fee as they are the one who weren't able to provide us services. Still Travel Triangle is blocking our booking amount illegally and is denying to refund the entire amount.
This is extremely unprofessional. We have already wasted 2 months with them and their inefficient travel agent and Consumer Court needs to take corrective action against this Fraud Organization. Please join me on Twitter to create a thread against this fraudulent company #BanTravelTriangle

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