[Resolved]  Travel Triangle — travel was not arranged as per d itenary

Website:

traveltriangle.com

Having travelled through travel triangle twice earlier i had high hopes from them.

But this time they disappointed me when we travelled to malayasia through travel them.

Had a really bad experience since most of the committed items in the iterinary where not shown to us.

Escalated to pankaj gupta our spoc and chandhini customer care spoc with iterinary and chat transcripts but no action has been taken yet.

It's been more than a week still they not able to resolve the issue.

The following items was excluded from our travel which was promised to us earlier -

1) kuala lumpur - bird park, meredeka square, mosque, national monument

2) johor bahor - legoland pickup & drop, legoland water park

3) langkawi - highlights

Moreover, we paid 10 rt everyday as a tourist tax which was not part of exclusion list but was assured to be reimbursed.

Highly dissatisfied with their unprofessionalism.

Regards,
Shruti