Travel Triangle — Traveltriangle is not ready to refund the tour amount (Trip Id[protected]

Address:

Holiday Triangle Travel Private Limited Address: Plot No - 29 , 3rd & 4th Floor, Dynamic House, Maruti Industrial Complex, Sector 18, Gurugram -122

We have made a tour package booking to Andaman last year and our travel date was 10th April 2020 to 14th April 2020 and an advance amount of of 15388 had been paid to travel triangle.(Trip ID[protected]

Due to Corona out break all the flights cancelled and hotels where closed in Andaman and hence we decided to cancel our journey.

We have waited almost 1 year understanding the situation to get back out refund amount .

Now the travel agent is ready to give our refund and they agreed on the refund amount.
They where saying currently the amount is with travel triangle so i have to get in touch with Travel triangle. I have keep on calling their customer care number and i am also following up a mail communication with them but now they are not responding to mail chains and also not able to connect to their customer care.

Kindly check on this issue and help us to get our money refunded.