Travel Triangle — traveltriangle made me fool and ate my money

Address:New Delhi, Delhi, 110024

I booked a package to tungnath from travel triangle and paid 19500 in total. The driver came in for the pick up on the 01st september 2019 and assured us that he has our itinerary and we shouldn't be worried. On the way to chopta the driver took the wrong path and reached to a wrong location. By that time it was evening and since we were travwlling for more than 12 hours we were very tired and thevtravel agent was calling us and we couldn't answer the callscalls and by the time we reached chopta. The hotel was closed and we had to sleep in the # car. I escalated this matter to the cet team of travel triangle and instead of helping me they are giving a run around. The travel triangle team agent is telling us that was our mistake and we would not get any refund. Travel triangle is a fraud and a chor company. They will eat customers money.

Travel triangle is a fraud travel agency. All they know is how to eat customers money. They are not a customer centric company.
I will spread words all over social media travel triangle hor company hai.
Customer ko lootna inka kaam. Hai. Travel triangle ne muje chutia banake mera paisa khaya. Aab yeh paisa dene se mana kar rahe hai.
Travel triangle is a fraud company and chor company. Travel triangle hires # who don't even know how to speak to customers. When any customer book a new reservation with travel triangle the customer is god for travel triangle. However, post travel is completed and when it comes to provide service the customer becomes a dog for travel triangle. Travel triangle chor company hai.

Lokesh
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Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Travel Triangle Customer Care's response
Hello Lokesh,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
Sep 17, 2019
Travel Triangle Customer Care's response
Hello Lokesh,

Our team has looked into your query and offered the best possible resolution in this case. Unfortunately, we won't be able to offer the resolution that you are looking for. Hope you'll accept the same. Regret the inconvenience caused.

Regards,
Aditi | Team TravelTriangle
Sep 23, 2019
Updated by Lokesh Vinod Rai
This is the second email that I received.

Hi Lokesh,

Thank you for sharing your feedback for us to improve our services and products.

Customer satisfaction is very important to us. Any inconvenience caused during your trip is deeply regretted.

As per the previous mail, your refund will reflect in your account within 7 working days.

At times, you may not receive the bank transaction SMS, therefore, we request you to check your bank account statement for refund. Our sincere apologies for any inconvenience that you may have to experience.

Thank you for being our valued customer.

Assuring you of our best!

Piyush Bali
Travel Consultant | CET
Contact Number: +91-[protected]
29, Maruti Industrial Complex, Sector 18, Gurugram

87986:914631

Another email is follow

Hi Lokesh,

We have shared your account details to the concerned team. as soon as the refund processed we will update you with the transaction details.

Refund will hit into your account within 7-14 business working days.

For any further assistance feel free to connect.

Piyush Bali
Travel Consultant | CET
Contact Number: +91-[protected]
29, Maruti Industrial Complex, Sector 18, Gurugram
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Comments

I was not aware of this forum.. Guys please don't plan any travel with travel triangle biggest cheater among travel agencies... They promised me many things before travel... Nothing was there... After complaining they didn't refund any amount to me..

Please stay away

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