TRIP id 8837796
Dear team,
Recently i had a trip for kashmir with travel agency named " Violet Travels".
There were many issues with hotels and cab bookings. I have many times tried to call the agency, but no satisfactory answer from them. I also called Travel triangle partner " chandni". She has not taken my calls. Me and ny family was very much suffered due to hotels and bookings.
Day 1 : We asked for Tempo traveller, but they provide other vehicles.. as we talked and asked for tempo traveller, the provided on second day after too muc talk. ( our first day was spoiler due to this. )
Day 3-4: At pahelgam, Hotel manager not provided as per our booked rooms. They provided 2 servent rooms as the allocated our rooms to others. We complained to Violet travels, but they were not ready to help.Me and my family had waited for 2 hours at night time for rooms . Very worst replies from Hotel and travel agency.
So another two days went bad .
Day 6 : Shrinagar House boat. We have booked House boat in Dal lake, but they have changed House boat and location without any intimation to us. So we were not having a stay till night 10:30 PM as we dont know where to stay.
This kind of service we didn't expect from travel triangle.
Our trip and family was very disturbed due to auch kind of poor services.
I need full compensation against this..
Hope to receive a call from travel triangle for resolution.
Regards,
Hardik Was this information helpful? | 
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